AI agent
The agent can misread intent or invent details. Review important records and ask it to correct mistakes. Confidence in the wording is not proof of accuracy.
Not for emergencies
KnowsYou is not for emergencies or continuous medical monitoring. If you think you may have a medical emergency, contact local emergency services now. Do not wait for the app.
Safety
A general wellness app, not a medical device.
KnowsYou is designed and offered only to capture and organize everyday wellness information. It does not diagnose, treat or monitor medical conditions, and using it does not replace care from a qualified professional.
AI output can be incomplete or wrong. Check important details against the original source.
Safety summary · About 5 min read
Use KnowsYou to organize, not to make medical decisions.
Keep your own record and prepare questions in the app. Use verified sources and qualified professionals when a decision affects care.
Designed for
Everyday wellness organization.
The app is intended to reduce the effort of keeping a personal wellness journal.
- Logging meals, habits, goals, routines and activities
- Recording schedules you already follow and marking them complete
- Organizing documents and your own notes
- Remembering preferences and context you provide
- Providing non-clinical nutrition and energy estimates for review
Not designed for
Diagnosis, treatment or clinical monitoring.
KnowsYou must not be used as a substitute for a healthcare professional or validated medical system.
- Diagnosing or ruling out any condition
- Prescribing, starting, stopping or changing treatment
- Dosing medication from meal or activity estimates
- Continuous clinical monitoring or verifying that treatment was taken correctly
- Producing clinical measurements or medical records
Feature-by-feature boundaries
What safe use looks like.
Different inputs carry different kinds of uncertainty. These limits apply even when the result sounds confident.
Meal estimates
Calories, nutrients and portions are approximate. Never use them for medication dosing, clinical nutrition or treatment decisions.
Health documents
The agent can help extract and organize documents you provide, and prepare questions for a clinician. It may miss context or transcription details. Confirm every value against the original.
Treatment routines
Reminders reflect the schedule you enter or confirm. KnowsYou does not prescribe or verify a medication, dose or treatment plan, or tell you what to do after a missed dose. Follow your clinician’s or pharmacist’s instructions.
Connected data
Data from an integration can be delayed, incomplete or estimated. Consumer-device data is not automatically a clinical measurement.
Symptoms and risk
Do not ask KnowsYou to decide whether a symptom is serious. Seek professional help when you are concerned, and emergency help when danger may be immediate.
Doctor recommendations and lab documents
Context should come from the documents you supply.
When the agent works with health documents, its role is to extract and organize supplied information and help you prepare questions—not to determine the clinical meaning of a result or create a treatment plan.
Scans, photos and PDFs can be hard to read. Values, units, ranges, names and dates can be extracted incorrectly. Always return to the original document and your clinician for decisions.
Memories
Helpful context is not permanent truth.
Memories help the AI agent reuse preferences and facts you have shared. They can become outdated or be stored incorrectly, so review and correct them when your circumstances change.
Do not rely on Memories as the only copy of important information. Before adding sensitive information, review the app's current privacy and retention terms.
How to review AI output
Pause when the consequence is bigger.
The more an answer could affect health, safety or treatment, the less appropriate it is to rely on a general wellness app.
- Check names, dates, units, quantities and timing.
- Compare extracted details or summaries with the uploaded source.
- Correct assumptions instead of silently accepting them.
- Ask a qualified professional when a decision has medical consequences.
Never change care because of the app
Do not start, stop, skip or change medication, supplements, treatment, diet restrictions or professional follow-up because of a KnowsYou response. Contact the appropriate clinician or pharmacist.
Keep the record. Keep the decision with you.
Keep the records that help you and review the result. When the question becomes medical, move the conversation to a qualified professional.